TAB Gold

General information

Field	Details
License	Licensed by the KwaZulu‑Natal Gaming & Betting Board, license No. TOT0002
Owner	Gold Circle (Pty) Ltd (Reg. 1998/024366/07)
Year Established	2015
Type of Games	Sportsbook with a focus on horse racing, plus limited soccer and other sports
Type of Sports Bets	Horse racing fixed-odds, place, exacta, trifecta, quartet, soccer combos, handicap, draw bets
Popular Sports Events	SA horse racing (Scottsville, Greyville, Turffontein), selection of major soccer leagues
Providers	In-house racing service; third-party software not specified
Payment Methods	Visa, Mastercard, Peach Payments, Instant EFT/Ozow/i‑Pay, vouchers (1Voucher, Kazang, OTT), direct bank EFT
Min Deposit	From R10 (vouchers, EFT) or R50 (card/EFT)
Max Withdrawal Limit	Not explicitly stated; subject to internal controls
Supported Languages	English (South Africa)
Types of Support	Live chat (web), phone lines, email, FAQ section
Mobile/Desktop Support	Fully responsive website; mobile apps for Android & iOS available

Why You Should Play at TAB gold

TAB gold is a fully licensed and regulated betting operator in South Africa, holding license TOT0002 issued by the KwaZulu‑Natal Gaming & Betting Board under the Gaming and Betting Act No. 8 of 2010. This ensures that the platform adheres to strict regulatory standards, supporting responsible gambling and providing a safe and compliant betting experience.

The platform uses a tote pool betting system for horse racing and fixed-odds formats for select soccer pools. While traditional casino games with Random Number Generators (RNGs) are limited, any slot or digital game content provided via casino partners is fully audited for fairness and randomness. TAB gold is committed to transparent, certified randomness and integrity in all gaming activities.

Additionally, TAB gold supports responsible gambling with age restrictions (18+ mandatory) and self-exclusion options, reinforcing its dedication to player safety and regulatory compliance.

Pros and cons

Pros	Cons
Fully licensed by the KwaZulu-Natal Gaming & Betting Board	Focuses mainly on horse racing; limited casino or slot options
Wide range of South African and international horse racing markets	No live casino or table games
Accepts local payment options like OTT, 1Voucher, Kazang, and i-Pay	Bonus offerings are minimal compared to mainstream online casinos
Mobile app available for Android and iOS	No support for cryptocurrency payments
Competitive tote and fixed-odds betting	Limited betting on non-racing sports
24/7 customer support with live chat and local phone lines	Outdated website interface on desktop
Strong presence in KwaZulu-Natal retail branches	No demo/free play games available

Registration process

Desktop Version Registration Process

1. Visit tabgold.co.za and click “Open New Account” in the top menu.
2. Complete the form with basic details: username, password, email, first/last name, ID/passport number, mobile number.
3. Enter address, source of income, and agree to the terms, POPIA, and verify you’re over 18.
4. Submit the form. You will be prompted to upload your ID or passport for FICA verification.

Tip: Keep your ID/passport and a recent utility bill ready to speed up the verification process.

Mobile Version Registration Process

1. Go to tabgold.co.za on your mobile browser. Tap the menu icon, then “Open New Account”.
2. Fill in the same registration fields as desktop.
3. Upload ID/passport and proof of address directly in the form.
4. Accept terms, submit, and verify your details via the FICA process.

Tip: Use clear, high-resolution photos of your documents to avoid upload errors.

Common Registration Issues & Solutions

Issue	How to Solve It
Invalid ID or passport not accepted	Ensure your document is valid and correctly entered without spaces or dashes. Use the correct document type (ID or passport).
Document upload fails	Use clear, well-lit scans or photos in JPG/PNG. Avoid blurred or cropped images.
“Email already exists” error	This means you may have registered before. Try “Forgot Password”, or contact support at [email protected].
Unable to proceed after agreeing to terms	Make sure all required checkboxes are ticked, including POPIA and age confirmation. Reload the page if needed.

Login process

Desktop Version Login Process

1. Visit tabgold.co.za
2. Click on “Login” in the top navigation bar
3. Enter your username or email and password
4. Click “Log In” to access your account

Tip: Use “Remember Me” on personal devices, and check that Caps Lock is off to avoid entry errors.

Mobile Version Login Process

1. Open tabgold.co.za in your mobile browser
2. Tap the menu icon, then select “Login”
3. Input your username/email and password
4. Tap “Log In” to proceed

Tip: Ensure autocorrect is disabled for the password field to prevent login issues.

Common Login Issues & Solutions

Issue	How to Solve It
Incorrect username or password	Check that your credentials are correct. Turn off Caps Lock. Use the “Forgot Password” link to reset if needed.
Account locked after multiple attempts	Wait around 15 minutes or contact support at [email protected] to unlock your account.
Login button not working	Refresh your browser, clear the cache, or use a different browser. On mobile, try the site in incognito mode if the login is unresponsive.

Specific Features

TAB gold stands out with its dedication to South African and international horse racing through tote betting. One of its most distinctive features is its integration with the Gold Circle racing system, which allows players to place pari-mutuel bets on live races across the country, including venues such as Greyville and Scottsville.

Additional brand-specific features include:

• Betting via SMS & Telephone: TAB gold offers remote betting for registered users via SMS and call-in lines—a rare and convenient feature for punters without consistent online access.
• Betting Calculator: A built-in tool helps users calculate potential payouts for Exacta, Trifecta, Quartet, and Swinger combinations.
• TABgold TV Streaming: Live race streaming from Gold Circle tracks is available to registered users, adding to the immersive race-day experience.
• Racing Form Guides & Expert Picks: Daily racecards, tips, and form analysis are updated for all major South African events.

Bets

TAB gold focuses exclusively on pari-mutuel horse racing and fixed-odds sports betting. Horse racing bets include Win, Place, Exacta, Trifecta, Quartet, Swinger, Pick bets, and Bipot, using the totalisator (“tote”) system. Fixed-odds are available primarily in soccer and rugby markets with competitive pricing.

Sports Bets

TAB gold offers betting across a range of sports, with a strong emphasis on horse racing and popular sporting events:

Sport	Current Events / Leagues
Horse Racing	South African tracks (Greyville, Scottsville, Turffontein), Australian/American/Irish/U.K. races via live streaming
Football	Major leagues and local South African fixtures (fixtures and results available)
Rugby Union	Local and international rugby match betting, including live markets

Live Sports Bets

Sport	Current In‑Play Events / Leagues
Football	South African soccer fixtures (Premier Soccer League), major international matches
Rugby Union	Currie Cup, Super Rugby, Springboks tests
Horse Racing	Greyville, Scottsville, Turffontein live races (via TAB gold streams)

Mobile App or Adaptive Website/Desktop App

Mobile App for Android and iOS

TAB gold offers a dedicated mobile app for both Android and iOS platforms, in addition to a fully responsive website. The app includes complete access to horse racing, sports betting, FICA document upload, live streaming, and bet placement in one interface.

App for Android / iOS – System Requirements

• Android Requirements: Open app via official APK from the TABgold website; no Google Play listing. Minimum Android OS version not specified, but standard Android 6+ is recommended .
• iOS Requirements: Available via App Store. Supports iOS 12.0 and later on iPhone models compatible with App Store apps .

How to Download the App for Android / iOS

• Android:
  1. Visit the official TAB gold website (tabgold.co.za).
  2. Click the “Download App” or Android logo link to download the APK.
  3. Enable installation from ‘Unknown Sources’, then install the APK.
• iOS:
  1. Open the App Store on your iPhone.
  2. Search for “TABgold”.
  3. Tap Download / Get to install the official app.

Log In and Registration in Mobile Application

• Log In: Open the app and enter your username/email and password, then tap Log In.
• Registration: Tap “Open New Account”, fill in basic details (name, contact info, credentials), upload ID/passport and proof of address, accept T&Cs and complete verification—all within the app.

Deposit methods and limits

Payment Method	Min Deposit	Transaction Fee	Deposit Time
Credit/Debit Card (Visa, Mastercard)	R50	None from TAB gold	Instant or within minutes
Instant EFT (Ozow/i‑Pay/SID)	R10	None	Instant or within minutes
Voucher Top‑ups (OTT, Kazang, 1Voucher, Flash)	R10	None	Instant
Traditional EFT (Bank Transfer)	R10	None	1–2 business days (varies by bank)

Withdrawal methods and limits

Payment Method	Min Withdrawal	Max Withdrawal	Withdrawal Time
EFT (bank transfer)	R100	Not specified (subject to account and bank limits)	1–2 business days after request
Tote Withdrawal (in-person)	No minimum (winnings only)	Withdraw winnings only; deposit amounts not allowed	Immediate at the tote location with ID

Listed providers and awards

• In-house racing platform by Gold Circle for horse racing and limited fixed-odds sports betting
• No external casino game providers, as TAB gold does not host casino content

License

• Officially licensed by the KwaZulu‑Natal Gaming & Betting Board, under license number TOT0002 issued 31 March 2023
• Operates under the Gaming and Betting Act No. 8 of 2010, ensuring full regulatory compliance
• Uses encrypted connections (SSL/TLS) via PayGate for secure transaction processing; no card data is stored on-site

AML Policy

While TAB gold does not publish a full AML document, it applies industry-standard anti-money laundering procedures:

• Enforces FICA verification (ID and address) pursuant to South African law
• Monitors transactions and suspends accounts pending suspicious activity review

Supports self-exclusion and responsible gaming programs to mitigate misuse

KYC Policy

TAB gold requires users complete KYC before placing or withdrawing bets:

1. Provide South African ID or valid passport
2. Upload proof of address (e.g., utility bill)
3. Submit details via the app or web – includes upload prompts during registration

FICA compliance is mandatory for account activation and withdrawal eligibility.

Customer Support

TAB gold provides reliable customer service with multiple local options:

• Phone Support (Durban Office)
  +27 31 314 1874
  +27 31 314 1869
  +27 31 314 1870
• Email Support: [email protected]
• Live Chat / Web Support: accessible via the TAB gold website
• Responsible Gambling Help:
  Toll-Free Helpline: 0800 006 008

Additional Information

• Live Streaming & Racecard Access
  By logging in, users gain free access to live stream events at iconic tracks like Greyville, Scottsville, and Turffontein, complete with racecards and form information.
• Office Location
  150 Avondale Road, Durban — supporting local engagement and in-person account services.
• Regulatory & Security Compliance
  Licensed by KwaZulu‑Natal Gaming & Betting Board (License TOT0002). Offers SSL-secured transactions, POPIA-level privacy, and compliance with national responsible gambling standards.
• Document Upload and FICA
  FICA (ID & proof of address) submission is supported via the app and website for account verification before withdrawals can be processed.

Frequently Asked Questions (FAQ)

• How do I register an account with TAB gold?

  Visit the TAB gold website and click “Register.” You’ll need to provide your South African ID, personal details, and FICA documents (ID + proof of address) to complete the setup.

• Can I bet on horse racing and sports?

  Yes. TAB gold specializes in South African and international horse racing, as well as sports like football, rugby, and more. You can view racecards, place bets, and stream races live after login.

• How can I deposit money into my TAB gold account?

  You can deposit using credit/debit cards, instant EFT (Ozow), OTT/1Voucher/Flash, or traditional EFT. Most methods reflect instantly except bank transfers, which may take 1–2 business days.

• How do I withdraw my winnings?

  Submit a withdrawal request via the Telebet admin for EFT processing. You can also withdraw winnings directly at TAB tote locations with your ID. Note that FICA verification must be complete first.

• Is there a mobile app available?

  Yes. TAB gold offers a mobile-friendly web app and Android app. The app lets you register, bet, stream races, and manage your account on the go. iOS users can use the adaptive mobile site.