General information

AttributeDetails
LicenseLicensed bookmaker under SunBet (PTY) LTD, registration 2008/014410/07. Authorized by Western Cape Gambling & Racing Board (L# 10138713‑016), Mpumalanga (L# 9‑2‑1‑09789), North West Gambling Board
OwnerSunBet (PTY) LTD — subsidiary of Sun International (founded 1967)
Year of EstablishmentSun International: 1967; SunBet platform launched more recently (incorporated 2008 via PTY license)
Type of GamesSlots, Aviator/crash games, table games, live dealer casino (Blackjack, Roulette, Poker)
Type of Sports BetsPre-match, live in-play (cash-out), same-match builders across football, horse racing, rugby, cricket, golf, tennis, etc.
Popular Sports EventsEPL, UEFA Champions League, IPL, ICC T20, Stormers (Rugby), etc.
ProvidersEvolution, Pragmatic Play, Habanero, Light & Wonder, Pariplay, others
Payment MethodsVisa, Mastercard, EFT (major banks + Instant EFT via Ozow, Capitec Pay), vouchers (OTT, 1Voucher, Blu), SunPay
Min DepositVoucher and EFT options start from ~R10; welcome bonus match up to R1000
Max Withdrawal LimitCashSend withdrawals up to R3,000/day; higher via bank EFT
Supported LanguagesEnglish (site/app)
Support Services24/7 customer support: email (support@mvg and [email protected]), live chat, call centre, social channels (Instagram, Facebook), WhatsApp (responsible gambling line)
Mobile App SupportDedicated iOS and Android apps—downloadable from site; responsive mobile web version

Why you should play at this casino

SunBet is a fully licensed and legally operating online casino and sportsbook in South Africa, ensuring a secure and trustworthy gaming environment for all players. The platform is owned and operated by SunBet (Pty) Ltd, a subsidiary of the reputable Sun International Group, one of the most recognized gaming and hospitality brands in the country.

SunBet holds multiple valid licenses issued by South African provincial gambling regulators, including:

  • Western Cape Gambling and Racing Board
  • Mpumalanga Economic Regulator
  • North West Gambling Board

These licenses guarantee that SunBet complies with all regulatory standards for player safety, data protection, and responsible gambling.

Additionally, all casino games on SunBet are powered by certified providers like Evolution, Pragmatic Play, and Habanero. These providers use Random Number Generation (RNG) technology, which ensures that every spin, card draw, or dice roll is completely random and fair. The use of RNG means that no outcome can be predicted or manipulated—providing a level playing field for every user.

Whether you’re enjoying live dealer games, virtual slots, or sports betting, you can rest assured that SunBet is a legitimate and transparent platform, offering an honest gaming experience backed by years of trusted operation.

Pros and cons

ProsCons
Licensed by multiple South African gambling authoritiesLimited to English-only interface
Backed by the trusted Sun International GroupCryptocurrency payments not supported
Offers both sports betting and online casino gamesWelcome bonus may be modest compared to global sites
Mobile apps available for Android and iOSSome game features may be location-restricted

Registration Process

Desktop Version

  • Visit the official website at sunbet.co.za and click the “Sign Up” button located in the top-right corner.
  • Fill in the registration form:
    • South African ID or passport number
    • Date of birth
    • Full name, email address, and mobile number
    • Create a username and password
    • Select your source of income (e.g., salary, self-employed, etc.)
  • Enter a promotional code if available.
  • Accept the terms and conditions and click “Sign Up” to complete the process.
  • Once registered, you can deposit funds, place bets, and upload FICA documents when necessary.

Mobile Version

  1. Open sunbet.co.za in your mobile browser.
  2. Tap the “Sign Up” button at the top or within the menu.
  3. Complete the same fields as on the desktop version: ID/passport number, personal details, login credentials.
  4. Accept the terms and submit the form.
  5. Your account will be instantly created, allowing full access to betting and casino features.

Both the desktop and mobile versions follow a fast and user-friendly process, typically requiring no more than 4–6 steps.

The Common Issues for Registration at the Brand Website

Issue #1: “Username already exists” or “ID/passport mismatch”
How to solve it:
– Double-check for any typos, especially in your ID number and full name. Ensure all information matches your official documents.
– Choose a unique username without spaces or special characters.
– If the issue persists, contact customer support via [email protected] or use the live chat option on the site.

Login Process

Desktop Version Login Process

  1. Go to sunbet.co.za.
  2. Click the “Login” button at the top-right corner of the homepage.
  3. Enter your username and password in the login form.
  4. Click “Log In” to access your account.

You’ll be redirected to your player dashboard, where you can start betting or access your wallet immediately.

Mobile Version Login Process

  1. Open sunbet.co.za in your mobile browser.
  2. Tap the “Login” button at the top of the screen.
  3. Enter your username and password in the provided fields.
  4. Tap “Log In” to enter your account.

The mobile site and desktop version offer identical login flows for a seamless cross-platform experience.

The Common Issues for Login at the Brand Website

Issue #1: “Incorrect username or password”
How to solve it:
– Ensure that Caps Lock is turned off and all characters are typed correctly.
– If you’ve forgotten your password, click the “Forgot Password?” link on the login form to reset it via email or SMS.
– If login fails repeatedly, contact support at [email protected] or use the live chat feature for assistance.

Casino bonuses

Bonus NameWagering RequirementDescription
Welcome Bonus (First‑Deposit Match)35× the deposit + bonus on casino games100% match on your first deposit up to R1,000. Bonus funds must be wagered 35× on casino games; bets on other categories don’t count.
Slots MVG Bonus (R250 Free Play)Standard wagering applies per sessionQualifying Sun Silver MVG members receive R250 free to spend on slots .
Drops & Wins TournamentDepends on tournament rulesParticipate in Pragmatic Play “Drops & Wins” tournaments to win cash prizes during select slots sessions .
Slots Royale R6.7 M TournamentAs per tournament termsLarge-scale slots competition: enter for a share of R6.7 million in cash and rewards .

Bonus Terms & Conditions (Highlights)

  • Welcome Bonus: Funds must be wagered 35× on casino tables and slots. Qualifying bets exclude sports and live casino.
  • Tournament Offers: Each tournament has designated terms, including specific games, minimum bet size, and duration.
  • MVG Bonus: Only eligible to Sun Silver MVG loyalty members; conditions apply.

Welcome Bonus Terms and Conditions

  • Offer is valid for new players 18+, residents of South Africa.
  • Bonus applies only to the first deposit made after account creation.
  • Deposit must be wagered at least once before the bonus is credited.
  • Bonus wagering requirement: 35× the bonus amount only (deposit amount is not included).
  • Wagering is allowed only on casino games, excluding live casino or sports bets.
  • Players must meet wagering conditions within 30 days of bonus activation.
  • Maximum bonus: R1,000.
  • If wagering is not completed within the time frame, the bonus and winnings are forfeited.
  • Only one bonus per customer/IP address/household is allowed.

Sports Bonuses

Bonus NameWagering RequirementDescription
First-Deposit Sports Bonus3× the deposit on qualifying sports bets100% match on your first deposit up to R1,000, to be wagered at odds of 1.5 or higher. Available once per customer/IP/household.
So Close – 1st/2nd Half BonusFree bet refunded, no wageringGet up to R500 back as a free bet if your team concedes a goal in the first/second half, depending on the promotion (e.g., So Close – 1st Half or So Close – 2nd Half) .
Wire-to-Wire Winner Free BetFree bet refunded, no wageringUp to R2,000 free bet if your horse wins from start to finish in horse racing events .
Dropped My Winnings BonusFree bet refunded, no wageringUp to R500 refund as a free bet if your horse falls during a race .
Striding Away & DRS Making You See Red BonusFree bet refund, no wageringUp to R500 back if your selection loses due to specific events (e.g., tennis DRS red decision, horse racing Striding Away) .
Last Ball Madness & Almost There BonusesFree bet refunded, no wageringUp to R500 free bet if your bet loses on the last ball (cricket) or if innings are narrowly missed .

Highlights

  • Opt-in required on deposit for the welcome bonus; wagering must be at minimum odds of 1.5 and completed within 3 months.
  • Free bet/refund promos are no-wager offers credited as free bets up to the stated limit.
  • Subject to promo-specific minimum stake and odds requirements, typically wagering at least R50 on a bet with odds of 1.7+.

Loyalty / VIP Program

Level or its TitleCashback (Y/N)Maximum WithdrawalPersonal Manager (Y/N)Special Promotion or Birthday Bonus (Y/N)
MVG SilverNoStandardNoYes
MVG GoldNoIncreased (case-by-case)YesYes
MVG PlatinumNoHigher limitsYesYes
MVG DiamondNoCustom limitsYesYes (priority offers, gifts)

Tournaments

NamePrize PoolMin. BetDescription
Drops & Wins – Pragmatic PlayUp to R10,000,000R1 or moreSunBet partners with Pragmatic Play to run weekly and monthly slot tournaments. Players win leaderboard points and instant cash drops while playing eligible games. Prizes are awarded based on highest single spin multipliers.
Slots RoyaleVaries by seasonR2 or moreA recurring tournament at SunBet where players earn points by playing selected slots. Top-ranking players share in a large cash prize pool. The competition runs in multiple stages with bonus giveaways.
Aviator ChallengeVaries weeklyR1 or morePlayers compete on the Aviator crash game for leaderboard positions based on win streaks and high multipliers. Bonus funds and cash prizes are distributed weekly to top performers.

Specific features

SunBet stands out in South Africa’s online betting market by offering a blend of traditional and innovative features tailored for both casino players and sports bettors. While it does not include a points shop or slot customization system, the platform excels in unique event offerings, loyalty integration, and smart betting tools.

Key Features:

  • MVG Loyalty Integration
    SunBet is directly linked with the Sun International MVG rewards program, allowing players to accumulate real-world benefits (like hotel discounts, offline casino perks, and free play offers) through online activity. Casino players can earn points by playing eligible slots and games.
  • Exclusive Betting Events
    Beyond sports, SunBet allows users to bet on non-traditional events, such as:
    • Political elections (e.g., South African general elections)
    • Entertainment events (e.g., reality shows, Eurovision)
    • Award ceremonies
      This makes SunBet ideal for those who enjoy novelty markets beyond football, rugby, or cricket.
  • QuickBet and Bet Boosts
    The QuickBet feature allows punters to place bets instantly with one click, reducing time spent on bet slips. Additionally, SunBet offers Boosted Odds on selected matches and markets, giving bettors enhanced potential returns on popular events.
  • Live Betting & Streaming Support
    SunBet offers in-play betting with real-time odds updates and match stats. Some events also feature live trackers or data visualizations for enhanced engagement.
  • Crash Game Variants (e.g., Aviator)
    The Aviator game adds excitement with multiplier-based risk gaming, where players cash out before a crash. This feature includes leaderboard challenges and real cash prizes.

Casino and Slot Games

SunBet provides a broad selection of casino games powered by top-tier providers like Pragmatic Play, Evolution, Light & Wonder, Habanero, and others. Players can enjoy a full spectrum of gaming options—from immersive online slots to live table games and innovative crash-style entertainment. Titles like Aviator offer high RTP and dynamic gameplay, while live casino staples ensure a realistic casino atmosphere from your home.

Popular Games at SunBet

Game TitleGame TypeRTP
Aviator by SpribeCrash Game97%
Wings of RaSlot96%
Lightning BlazeSlot96%

Fast Games

SunBet offers a selection of fast-paced games that focus on short rounds, quick wins, and dynamic gameplay. These are ideal for users who prefer high-intensity betting experiences with minimal delays. The most notable fast game on the platform is Aviator, but others like crash and instant-win games are available from leading providers.

Popular Fast Games at SunBet

Game TitleProviderRTP
AviatorSpribe97.00%
SpacemanPragmatic Play96.50%
JetXSmartSoft Gaming96.30%

New Casino Games

SunBet continually updates its game library with the latest releases from top providers, ensuring players have access to fresh and engaging content. Recent additions often feature popular titles from Pragmatic Play, Endorphina, and exclusive games from the Sun International floor.

Featured New Games at SunBet

Game TitleProviderRTP
Gold Party 2 – After HoursPragmatic Play96.5%
Gates of Olympus Super ScatterPragmatic Play96.5%
Finger Lick’n Free SpinsPragmatic Play96%

Live Games and Shows

SunBet features a wide variety of live casino games powered by industry leaders like Evolution, Ezugi, and Pragmatic Play Live. These games are presented in English, the primary language for South African users, ensuring easy navigation and engagement.

Featured Live Games

Game TitleProviderRTP
Crazy TimeEvolution Gaming95.41%
Lightning RouletteEvolution97.30%
Live BlackjackPragmatic / Ezugi99.50%

Unique Games

While SunBet doesn’t develop proprietary casino games, it offers exclusive local-market content and unique categories:

  • Lucky Numbers (Keno-style) Games – Players can bet on real draws from international lotteries (like SA Lotto, Powerball, etc.).
  • Jackpot Slots – Featured across various providers with progressive prize pools.
  • Crash Games – Such as Aviator, with a real-time flight multiplier mechanic and local leaderboard challenges.
  • Sun MVG Exclusives – Loyalty perks tied to Sun International’s land-based casinos may include access to in-house or branded promotions not found elsewhere online.

Free Games

SunBet offers free play (demo mode) on most slot and table games once you register and log into your account. Although games cannot be played without an account, users can test gameplay and features using virtual credits.

Key Conditions:

  • Registration is mandatory to access demo versions.
  • Not all providers allow free play (e.g., live dealer and jackpot slots are typically excluded).
  • Winnings from free games cannot be withdrawn or converted into real funds.
  • Free game access is meant for trial purposes only and does not involve any wagering requirement.

Betting

SunBet offers a comprehensive betting platform for both casino and sports markets. In the casino, players can place bets on slots, live dealer games, crash‑style games, and daily lottery draws. The sportsbook includes pre‑match and Live In‑Play options, allowing users to bet in real time on ongoing matches with up-to-date odds and features like cash-out.

Sports Bets

SunBet’s official sportsbook includes a vast array of sports categories with both pre-match and live in-play options.

SportCurrent Events / Leagues
FootballPremier League, UEFA Champions League, La Liga, SA Premier Soccer League, CAF competitions
Ice HockeyNHL — pre-match and live in-play markets
TennisGrand Slams, ATP & WTA Tours, live matches
Table TennisInternational tournaments and leagues
BasketballNBA, EuroLeague, NCAA, South African leagues
eSportsCS 2, Dota 2, League of Legends, Overwatch, StarCraft
American FootballNFL and college (NCAAF)
Rugby UnionSuper Rugby, Currie Cup, Rugby World Cup
CricketICC tournaments, IPL, various T20 leagues

eSports Bets

SunBet offers a dynamic esports betting platform covering major game titles and international tournaments. Here’s what you can currently bet on:

NameCurrent Events
Counter‑Strike 2CS:GO Majors and Pro League events
Dota 2The International, Majors, and Pro Circuit
League of LegendsWorld Championship, MSI, LCS, LEC, and LCK
ValorantVCT tournaments and regional leagues
Call of DutyCDL and seasonal international events
OverwatchOverwatch League and seasonal tournaments
FortniteWorld Cup qualifiers and major esports events

Live Sports Bets

NameCurrent Events / Markets
FootballPremier League, UEFA Champions League, CAF, SA Premier League
Ice HockeyNHL (pre-match & live)
TennisGrand Slams, ATP/WTA Tour, in-play matches
BasketballNBA, EuroLeague, NCAA, South African leagues
eSportsCS 2, Dota 2, League of Legends, Valorant
CricketICC events, IPL, SA domestic T20s, live-in-play options
Rugby UnionSuper Rugby, Currie Cup, Rugby World Cup

Virtual Sports Bets

SunBet partners with Kiron Interactive to offer a diverse range of virtual sports betting options. These games simulate realistic sports events, running 24/7 for continuous wagering opportunities.

NameCurrent Events / Games
Virtual Football (Bundesliga)Simulated football league matches including German Bundesliga fixtures and other competitions
Virtual BasketballFast-paced basketball game simulations by Kiron
Virtual Tennis LiveTennis simulations offering ‘live’ match experiences
Virtual Horse RacingVirtual horse races available around the clock
Virtual Keno / Lucky NumbersDaily draw-style games, resembling Keno

Mobile app or adaptive website/desktop app

SunBet provides a fully adaptive website that works smoothly across all modern browsers, including Chrome, Safari, and Edge. Whether you’re using a smartphone, tablet, or desktop, the site automatically adjusts to your screen size, offering seamless navigation, live betting, casino access, and account management.

Mobile App for Android and iOS

SunBet also offers a dedicated mobile application for both Android and iOS platforms. The app includes full access to:

  • Sports betting (pre-match and live in-play)
  • Online slots and live casino
  • Fast games like Aviator
  • Deposit and withdrawal tools
  • Notifications about promotions and live match alerts

Both versions provide a fast, secure, and intuitive interface with biometric login and push notifications.

App for Android & iOS System Requirements

Android Requirements:

  • OS: Android 6.0 or higher
  • Storage: At least 100 MB of free space
  • Internet: Stable 3G/4G/5G or Wi-Fi connection
  • Permissions: Enable unknown sources during installation

iOS Requirements:

  • OS: iOS 12.0 or later
  • Devices: Compatible with iPhone and iPad
  • Storage: At least 100 MB of free space
  • Internet: Stable network connection required

How to Download the App for Android & iOS

Android Download Instructions:

  1. Visit the official site: sunbet.co.za
  2. Scroll down and click on “Download for Android”
  3. Allow installations from unknown sources (one-time setting)
  4. Install the .apk file manually
  5. Open the app and log in or register

iOS Download Instructions:

  1. Open the App Store on your iPhone or iPad
  2. Search for “SunBet South Africa”
  3. Tap Download and install the app
  4. Launch and log in or create your account

Note: You can also find direct links to both apps in the footer of the SunBet homepage.

Log In and Registration in Mobile Application

The mobile app provides the same secure login and registration process as the website:

  • Log In: Tap on “Login”, enter your username and password, and access your account. Biometric login (Face ID/Fingerprint) is supported for faster access.
  • Register: Tap “Sign Up” and follow the step-by-step form to create your account. You’ll need to enter your ID/passport number, contact info, and set a password.

Registration via the app is fast and FICA-ready, allowing deposits and bets immediately after signup.

Deposit methods and limits

Payment MethodMin DepositTransaction FeeDeposit Time
Instant EFT (Ozow, Capitec Pay)R10NoneWithin 2 minutes
Regular EFT (FNB, Standard Bank, Absa, Nedbank)R10NoneWithin 1 working day
Credit/Debit Card (Visa, Mastercard)R10None reportedInstant to few minutes
Voucher Codes (OTT Voucher, 1Voucher, Blu Voucher)R10NoneWithin ~3 minutes

Details & Notes

  • Minimum deposit across all methods is R10—great for low-budget players.
  • Instant EFT options (via Ozow or Capitec Pay) allow quick, bank-to-bookmaker transfers with no fees.
  • Standard EFT through major banks is free but can take up to one business day to reflect.
  • Card payments are processed immediately, with no conditional fees mentioned.
  • Voucher deposits are instant and widely accessible through outlets across South Africa.

Withdrawal methods and limits

Payment MethodMin WithdrawalMax WithdrawalWithdrawal Time
EFT (Bank Transfer)R50No explicit limitProcessed next weekday
Cash SendR50R3,000 per dayInstant via SMS & ATM

Additional Notes

  • Requirement: Players must complete FICA verification before initiating any withdrawal.
  • Fees: No fees are charged by SunBet for withdrawals. However, standard bank/ATM fees may apply depending on your financial provider.
  • Processing Delays: EFT withdrawals are subject to bank system processing—if submitted after cut-off times or on weekends, they’ll be processed on the next business day.

Listed providers

SunBet features games from top-tier software providers, delivering a rich and reliable gaming experience:

  • Pragmatic Play
  • Evolution Gaming
  • Habanero
  • Endorphina
  • Light & Wonder (includes Red Tiger)
  • Wizard Games
  • 3 Oaks Gaming
  • Spribe (Aviator & crash games)
  • SmartSoft Gaming
  • EGT (Euro Games Technology)

License & Security Protocols

SunBet (Pty) Ltd is officially licensed and regulated in South Africa:

  • Registered company: 2008/014410/07
  • Licenses held with:
    • Mpumalanga Economic Regulator (#9‑2‑1‑09789)
    • North West Gambling Board

Security is ensured with:

  • 256-bit SSL encryption for data protection
  • Compliance with Independent Regulatory and Standards Authorities
  • Integration with Sun International’s responsible gambling framework (e.g. self-exclusion and deposit limits monitored by National Gambling Board regulations)

AML policy

SunBet adheres to South Africa’s Anti-Money Laundering laws, requiring:

  • Verification of personal and financial information (FICA)
  • Monitoring of deposit/withdrawal patterns for suspicious activity
  • Reporting any high-risk or irregular transactions to the Financial Intelligence Centre
  • Cooperation with law enforcement agencies in SARB and Gambling Board investigations

KYC policy

SunBet ensures safe and compliant user verification:

  • Requires ID/passport and proof of address (FICA) prior to first withdrawal
  • Tiered verification based on activity; smaller withdrawals may require minimal documentation, while larger ones require full KYC
  • Users can upload documents via the website or app; failure to verify leads to restricted access until completed

Customer Support

SunBet provides a responsive and professional customer support system, available through multiple channels. The support team is trained to assist with account issues, deposits and withdrawals, FICA verification, and responsible gambling.

Support Channels:

MethodAvailabilityContact Info / Access
Live Chat24/7Accessible directly on sunbet.co.za
Email SupportResponse in 24–48 hrs[email protected]
WhatsApp SupportBusiness hours+27 (10) 023 1520 (Also used for FICA support)
Social MediaBusiness hoursInstagram, Facebook (@sunbetSA)

Additional information

  • FICA Upload Portal: SunBet offers a secure and easy-to-use FICA document upload tool via its website and mobile app.
  • Sun MVG Loyalty: Users can link their online play to Sun International’s MVG program for land-based casino rewards.
  • Responsible Gambling Tools: Includes deposit limits, self-exclusion, and direct access to the South African Responsible Gambling Foundation.
  • Mobile App: Fully functional native apps for Android and iOS are available and optimized for sports betting, slots, and fast games.

FAQ