English 
General information
| Attribute | Details |
| License | Licensed bookmaker under SunBet (PTY) LTD, registration 2008/014410/07. Authorized by Western Cape Gambling & Racing Board (L# 10138713‑016), Mpumalanga (L# 9‑2‑1‑09789), North West Gambling Board |
| Owner | SunBet (PTY) LTD — subsidiary of Sun International (founded 1967) |
| Year of Establishment | Sun International: 1967; SunBet platform launched more recently (incorporated 2008 via PTY license) |
| Type of Games | Slots, Aviator/crash games, table games, live dealer casino (Blackjack, Roulette, Poker) |
| Type of Sports Bets | Pre-match, live in-play (cash-out), same-match builders across football, horse racing, rugby, cricket, golf, tennis, etc. |
| Popular Sports Events | EPL, UEFA Champions League, IPL, ICC T20, Stormers (Rugby), etc. |
| Providers | Evolution, Pragmatic Play, Habanero, Light & Wonder, Pariplay, others |
| Payment Methods | Visa, Mastercard, EFT (major banks + Instant EFT via Ozow, Capitec Pay), vouchers (OTT, 1Voucher, Blu), SunPay |
| Min Deposit | Voucher and EFT options start from ~R10; welcome bonus match up to R1000 |
| Max Withdrawal Limit | CashSend withdrawals up to R3,000/day; higher via bank EFT |
| Supported Languages | English (site/app) |
| Support Services | 24/7 customer support: email (support@mvg and [email protected]), live chat, call centre, social channels (Instagram, Facebook), WhatsApp (responsible gambling line) |
| Mobile App Support | Dedicated iOS and Android apps—downloadable from site; responsive mobile web version |
Why you should play at this casino
SunBet is a fully licensed and legally operating online casino and sportsbook in South Africa, ensuring a secure and trustworthy gaming environment for all players. The platform is owned and operated by SunBet (Pty) Ltd, a subsidiary of the reputable Sun International Group, one of the most recognized gaming and hospitality brands in the country.
SunBet holds multiple valid licenses issued by South African provincial gambling regulators, including:
- Western Cape Gambling and Racing Board
- Mpumalanga Economic Regulator
- North West Gambling Board
These licenses guarantee that SunBet complies with all regulatory standards for player safety, data protection, and responsible gambling.
Additionally, all casino games on SunBet are powered by certified providers like Evolution, Pragmatic Play, and Habanero. These providers use Random Number Generation (RNG) technology, which ensures that every spin, card draw, or dice roll is completely random and fair. The use of RNG means that no outcome can be predicted or manipulated—providing a level playing field for every user.
Whether you’re enjoying live dealer games, virtual slots, or sports betting, you can rest assured that SunBet is a legitimate and transparent platform, offering an honest gaming experience backed by years of trusted operation.
Pros and cons
| Pros | Cons |
| Licensed by multiple South African gambling authorities | Limited to English-only interface |
| Backed by the trusted Sun International Group | Cryptocurrency payments not supported |
| Offers both sports betting and online casino games | Welcome bonus may be modest compared to global sites |
| Mobile apps available for Android and iOS | Some game features may be location-restricted |
Registration Process
Desktop Version
- Visit the official website at sunbet.co.za and click the “Sign Up” button located in the top-right corner.
- Fill in the registration form:
- South African ID or passport number
- Date of birth
- Full name, email address, and mobile number
- Create a username and password
- Select your source of income (e.g., salary, self-employed, etc.)
- Enter a promotional code if available.
- Accept the terms and conditions and click “Sign Up” to complete the process.
- Once registered, you can deposit funds, place bets, and upload FICA documents when necessary.
Mobile Version
- Open sunbet.co.za in your mobile browser.
- Tap the “Sign Up” button at the top or within the menu.
- Complete the same fields as on the desktop version: ID/passport number, personal details, login credentials.
- Accept the terms and submit the form.
- Your account will be instantly created, allowing full access to betting and casino features.
Both the desktop and mobile versions follow a fast and user-friendly process, typically requiring no more than 4–6 steps.
The Common Issues for Registration at the Brand Website
Issue #1: “Username already exists” or “ID/passport mismatch”
How to solve it:
– Double-check for any typos, especially in your ID number and full name. Ensure all information matches your official documents.
– Choose a unique username without spaces or special characters.
– If the issue persists, contact customer support via [email protected] or use the live chat option on the site.
Login Process
Desktop Version Login Process
- Go to sunbet.co.za.
- Click the “Login” button at the top-right corner of the homepage.
- Enter your username and password in the login form.
- Click “Log In” to access your account.
You’ll be redirected to your player dashboard, where you can start betting or access your wallet immediately.
Mobile Version Login Process
- Open sunbet.co.za in your mobile browser.
- Tap the “Login” button at the top of the screen.
- Enter your username and password in the provided fields.
- Tap “Log In” to enter your account.
The mobile site and desktop version offer identical login flows for a seamless cross-platform experience.
The Common Issues for Login at the Brand Website
Issue #1: “Incorrect username or password”
How to solve it:
– Ensure that Caps Lock is turned off and all characters are typed correctly.
– If you’ve forgotten your password, click the “Forgot Password?” link on the login form to reset it via email or SMS.
– If login fails repeatedly, contact support at [email protected] or use the live chat feature for assistance.
Casino bonuses
| Bonus Name | Wagering Requirement | Description |
| Welcome Bonus (First‑Deposit Match) | 35× the deposit + bonus on casino games | 100% match on your first deposit up to R1,000. Bonus funds must be wagered 35× on casino games; bets on other categories don’t count. |
| Slots MVG Bonus (R250 Free Play) | Standard wagering applies per session | Qualifying Sun Silver MVG members receive R250 free to spend on slots . |
| Drops & Wins Tournament | Depends on tournament rules | Participate in Pragmatic Play “Drops & Wins” tournaments to win cash prizes during select slots sessions . |
| Slots Royale R6.7 M Tournament | As per tournament terms | Large-scale slots competition: enter for a share of R6.7 million in cash and rewards . |
Bonus Terms & Conditions (Highlights)
- Welcome Bonus: Funds must be wagered 35× on casino tables and slots. Qualifying bets exclude sports and live casino.
- Tournament Offers: Each tournament has designated terms, including specific games, minimum bet size, and duration.
- MVG Bonus: Only eligible to Sun Silver MVG loyalty members; conditions apply.
Welcome Bonus Terms and Conditions
- Offer is valid for new players 18+, residents of South Africa.
- Bonus applies only to the first deposit made after account creation.
- Deposit must be wagered at least once before the bonus is credited.
- Bonus wagering requirement: 35× the bonus amount only (deposit amount is not included).
- Wagering is allowed only on casino games, excluding live casino or sports bets.
- Players must meet wagering conditions within 30 days of bonus activation.
- Maximum bonus: R1,000.
- If wagering is not completed within the time frame, the bonus and winnings are forfeited.
- Only one bonus per customer/IP address/household is allowed.
Sports Bonuses
| Bonus Name | Wagering Requirement | Description |
| First-Deposit Sports Bonus | 3× the deposit on qualifying sports bets | 100% match on your first deposit up to R1,000, to be wagered at odds of 1.5 or higher. Available once per customer/IP/household. |
| So Close – 1st/2nd Half Bonus | Free bet refunded, no wagering | Get up to R500 back as a free bet if your team concedes a goal in the first/second half, depending on the promotion (e.g., So Close – 1st Half or So Close – 2nd Half) . |
| Wire-to-Wire Winner Free Bet | Free bet refunded, no wagering | Up to R2,000 free bet if your horse wins from start to finish in horse racing events . |
| Dropped My Winnings Bonus | Free bet refunded, no wagering | Up to R500 refund as a free bet if your horse falls during a race . |
| Striding Away & DRS Making You See Red Bonus | Free bet refund, no wagering | Up to R500 back if your selection loses due to specific events (e.g., tennis DRS red decision, horse racing Striding Away) . |
| Last Ball Madness & Almost There Bonuses | Free bet refunded, no wagering | Up to R500 free bet if your bet loses on the last ball (cricket) or if innings are narrowly missed . |
Highlights
- Opt-in required on deposit for the welcome bonus; wagering must be at minimum odds of 1.5 and completed within 3 months.
- Free bet/refund promos are no-wager offers credited as free bets up to the stated limit.
- Subject to promo-specific minimum stake and odds requirements, typically wagering at least R50 on a bet with odds of 1.7+.
Loyalty / VIP Program
| Level or its Title | Cashback (Y/N) | Maximum Withdrawal | Personal Manager (Y/N) | Special Promotion or Birthday Bonus (Y/N) |
| MVG Silver | No | Standard | No | Yes |
| MVG Gold | No | Increased (case-by-case) | Yes | Yes |
| MVG Platinum | No | Higher limits | Yes | Yes |
| MVG Diamond | No | Custom limits | Yes | Yes (priority offers, gifts) |
Tournaments
| Name | Prize Pool | Min. Bet | Description |
| Drops & Wins – Pragmatic Play | Up to R10,000,000 | R1 or more | SunBet partners with Pragmatic Play to run weekly and monthly slot tournaments. Players win leaderboard points and instant cash drops while playing eligible games. Prizes are awarded based on highest single spin multipliers. |
| Slots Royale | Varies by season | R2 or more | A recurring tournament at SunBet where players earn points by playing selected slots. Top-ranking players share in a large cash prize pool. The competition runs in multiple stages with bonus giveaways. |
| Aviator Challenge | Varies weekly | R1 or more | Players compete on the Aviator crash game for leaderboard positions based on win streaks and high multipliers. Bonus funds and cash prizes are distributed weekly to top performers. |
Specific features
SunBet stands out in South Africa’s online betting market by offering a blend of traditional and innovative features tailored for both casino players and sports bettors. While it does not include a points shop or slot customization system, the platform excels in unique event offerings, loyalty integration, and smart betting tools.
Key Features:
- MVG Loyalty Integration
SunBet is directly linked with the Sun International MVG rewards program, allowing players to accumulate real-world benefits (like hotel discounts, offline casino perks, and free play offers) through online activity. Casino players can earn points by playing eligible slots and games. - Exclusive Betting Events
Beyond sports, SunBet allows users to bet on non-traditional events, such as:- Political elections (e.g., South African general elections)
- Entertainment events (e.g., reality shows, Eurovision)
- Award ceremonies
This makes SunBet ideal for those who enjoy novelty markets beyond football, rugby, or cricket.
- QuickBet and Bet Boosts
The QuickBet feature allows punters to place bets instantly with one click, reducing time spent on bet slips. Additionally, SunBet offers Boosted Odds on selected matches and markets, giving bettors enhanced potential returns on popular events. - Live Betting & Streaming Support
SunBet offers in-play betting with real-time odds updates and match stats. Some events also feature live trackers or data visualizations for enhanced engagement. - Crash Game Variants (e.g., Aviator)
The Aviator game adds excitement with multiplier-based risk gaming, where players cash out before a crash. This feature includes leaderboard challenges and real cash prizes.
Casino and Slot Games
SunBet provides a broad selection of casino games powered by top-tier providers like Pragmatic Play, Evolution, Light & Wonder, Habanero, and others. Players can enjoy a full spectrum of gaming options—from immersive online slots to live table games and innovative crash-style entertainment. Titles like Aviator offer high RTP and dynamic gameplay, while live casino staples ensure a realistic casino atmosphere from your home.
Popular Games at SunBet
| Game Title | Game Type | RTP |
| Aviator by Spribe | Crash Game | 97% |
| Wings of Ra | Slot | 96% |
| Lightning Blaze | Slot | 96% |
Fast Games
SunBet offers a selection of fast-paced games that focus on short rounds, quick wins, and dynamic gameplay. These are ideal for users who prefer high-intensity betting experiences with minimal delays. The most notable fast game on the platform is Aviator, but others like crash and instant-win games are available from leading providers.
Popular Fast Games at SunBet
| Game Title | Provider | RTP |
| Aviator | Spribe | 97.00% |
| Spaceman | Pragmatic Play | 96.50% |
| JetX | SmartSoft Gaming | 96.30% |
New Casino Games
SunBet continually updates its game library with the latest releases from top providers, ensuring players have access to fresh and engaging content. Recent additions often feature popular titles from Pragmatic Play, Endorphina, and exclusive games from the Sun International floor.
Featured New Games at SunBet
| Game Title | Provider | RTP |
| Gold Party 2 – After Hours | Pragmatic Play | 96.5% |
| Gates of Olympus Super Scatter | Pragmatic Play | 96.5% |
| Finger Lick’n Free Spins | Pragmatic Play | 96% |
Live Games and Shows
SunBet features a wide variety of live casino games powered by industry leaders like Evolution, Ezugi, and Pragmatic Play Live. These games are presented in English, the primary language for South African users, ensuring easy navigation and engagement.
Featured Live Games
| Game Title | Provider | RTP |
| Crazy Time | Evolution Gaming | 95.41% |
| Lightning Roulette | Evolution | 97.30% |
| Live Blackjack | Pragmatic / Ezugi | 99.50% |
Unique Games
While SunBet doesn’t develop proprietary casino games, it offers exclusive local-market content and unique categories:
- Lucky Numbers (Keno-style) Games – Players can bet on real draws from international lotteries (like SA Lotto, Powerball, etc.).
- Jackpot Slots – Featured across various providers with progressive prize pools.
- Crash Games – Such as Aviator, with a real-time flight multiplier mechanic and local leaderboard challenges.
- Sun MVG Exclusives – Loyalty perks tied to Sun International’s land-based casinos may include access to in-house or branded promotions not found elsewhere online.
Free Games
SunBet offers free play (demo mode) on most slot and table games once you register and log into your account. Although games cannot be played without an account, users can test gameplay and features using virtual credits.
Key Conditions:
- Registration is mandatory to access demo versions.
- Not all providers allow free play (e.g., live dealer and jackpot slots are typically excluded).
- Winnings from free games cannot be withdrawn or converted into real funds.
- Free game access is meant for trial purposes only and does not involve any wagering requirement.
Betting
SunBet offers a comprehensive betting platform for both casino and sports markets. In the casino, players can place bets on slots, live dealer games, crash‑style games, and daily lottery draws. The sportsbook includes pre‑match and Live In‑Play options, allowing users to bet in real time on ongoing matches with up-to-date odds and features like cash-out.
Sports Bets
SunBet’s official sportsbook includes a vast array of sports categories with both pre-match and live in-play options.
| Sport | Current Events / Leagues |
| Football | Premier League, UEFA Champions League, La Liga, SA Premier Soccer League, CAF competitions |
| Ice Hockey | NHL — pre-match and live in-play markets |
| Tennis | Grand Slams, ATP & WTA Tours, live matches |
| Table Tennis | International tournaments and leagues |
| Basketball | NBA, EuroLeague, NCAA, South African leagues |
| eSports | CS 2, Dota 2, League of Legends, Overwatch, StarCraft |
| American Football | NFL and college (NCAAF) |
| Rugby Union | Super Rugby, Currie Cup, Rugby World Cup |
| Cricket | ICC tournaments, IPL, various T20 leagues |
eSports Bets
SunBet offers a dynamic esports betting platform covering major game titles and international tournaments. Here’s what you can currently bet on:
| Name | Current Events |
| Counter‑Strike 2 | CS:GO Majors and Pro League events |
| Dota 2 | The International, Majors, and Pro Circuit |
| League of Legends | World Championship, MSI, LCS, LEC, and LCK |
| Valorant | VCT tournaments and regional leagues |
| Call of Duty | CDL and seasonal international events |
| Overwatch | Overwatch League and seasonal tournaments |
| Fortnite | World Cup qualifiers and major esports events |
Live Sports Bets
| Name | Current Events / Markets |
| Football | Premier League, UEFA Champions League, CAF, SA Premier League |
| Ice Hockey | NHL (pre-match & live) |
| Tennis | Grand Slams, ATP/WTA Tour, in-play matches |
| Basketball | NBA, EuroLeague, NCAA, South African leagues |
| eSports | CS 2, Dota 2, League of Legends, Valorant |
| Cricket | ICC events, IPL, SA domestic T20s, live-in-play options |
| Rugby Union | Super Rugby, Currie Cup, Rugby World Cup |
Virtual Sports Bets
SunBet partners with Kiron Interactive to offer a diverse range of virtual sports betting options. These games simulate realistic sports events, running 24/7 for continuous wagering opportunities.
| Name | Current Events / Games |
| Virtual Football (Bundesliga) | Simulated football league matches including German Bundesliga fixtures and other competitions |
| Virtual Basketball | Fast-paced basketball game simulations by Kiron |
| Virtual Tennis Live | Tennis simulations offering ‘live’ match experiences |
| Virtual Horse Racing | Virtual horse races available around the clock |
| Virtual Keno / Lucky Numbers | Daily draw-style games, resembling Keno |
Mobile app or adaptive website/desktop app
SunBet provides a fully adaptive website that works smoothly across all modern browsers, including Chrome, Safari, and Edge. Whether you’re using a smartphone, tablet, or desktop, the site automatically adjusts to your screen size, offering seamless navigation, live betting, casino access, and account management.
Mobile App for Android and iOS
SunBet also offers a dedicated mobile application for both Android and iOS platforms. The app includes full access to:
- Sports betting (pre-match and live in-play)
- Online slots and live casino
- Fast games like Aviator
- Deposit and withdrawal tools
- Notifications about promotions and live match alerts
Both versions provide a fast, secure, and intuitive interface with biometric login and push notifications.
App for Android & iOS System Requirements
Android Requirements:
- OS: Android 6.0 or higher
- Storage: At least 100 MB of free space
- Internet: Stable 3G/4G/5G or Wi-Fi connection
- Permissions: Enable unknown sources during installation
iOS Requirements:
- OS: iOS 12.0 or later
- Devices: Compatible with iPhone and iPad
- Storage: At least 100 MB of free space
- Internet: Stable network connection required
How to Download the App for Android & iOS
Android Download Instructions:
- Visit the official site: sunbet.co.za
- Scroll down and click on “Download for Android”
- Allow installations from unknown sources (one-time setting)
- Install the .apk file manually
- Open the app and log in or register
iOS Download Instructions:
- Open the App Store on your iPhone or iPad
- Search for “SunBet South Africa”
- Tap Download and install the app
- Launch and log in or create your account
Note: You can also find direct links to both apps in the footer of the SunBet homepage.
Log In and Registration in Mobile Application
The mobile app provides the same secure login and registration process as the website:
- Log In: Tap on “Login”, enter your username and password, and access your account. Biometric login (Face ID/Fingerprint) is supported for faster access.
- Register: Tap “Sign Up” and follow the step-by-step form to create your account. You’ll need to enter your ID/passport number, contact info, and set a password.
Registration via the app is fast and FICA-ready, allowing deposits and bets immediately after signup.
Deposit methods and limits
| Payment Method | Min Deposit | Transaction Fee | Deposit Time |
| Instant EFT (Ozow, Capitec Pay) | R10 | None | Within 2 minutes |
| Regular EFT (FNB, Standard Bank, Absa, Nedbank) | R10 | None | Within 1 working day |
| Credit/Debit Card (Visa, Mastercard) | R10 | None reported | Instant to few minutes |
| Voucher Codes (OTT Voucher, 1Voucher, Blu Voucher) | R10 | None | Within ~3 minutes |
Details & Notes
- Minimum deposit across all methods is R10—great for low-budget players.
- Instant EFT options (via Ozow or Capitec Pay) allow quick, bank-to-bookmaker transfers with no fees.
- Standard EFT through major banks is free but can take up to one business day to reflect.
- Card payments are processed immediately, with no conditional fees mentioned.
- Voucher deposits are instant and widely accessible through outlets across South Africa.
Withdrawal methods and limits
| Payment Method | Min Withdrawal | Max Withdrawal | Withdrawal Time |
| EFT (Bank Transfer) | R50 | No explicit limit | Processed next weekday |
| Cash Send | R50 | R3,000 per day | Instant via SMS & ATM |
Additional Notes
- Requirement: Players must complete FICA verification before initiating any withdrawal.
- Fees: No fees are charged by SunBet for withdrawals. However, standard bank/ATM fees may apply depending on your financial provider.
- Processing Delays: EFT withdrawals are subject to bank system processing—if submitted after cut-off times or on weekends, they’ll be processed on the next business day.
Listed providers
SunBet features games from top-tier software providers, delivering a rich and reliable gaming experience:
- Pragmatic Play
- Evolution Gaming
- Habanero
- Endorphina
- Light & Wonder (includes Red Tiger)
- Wizard Games
- 3 Oaks Gaming
- Spribe (Aviator & crash games)
- SmartSoft Gaming
- EGT (Euro Games Technology)
License & Security Protocols
SunBet (Pty) Ltd is officially licensed and regulated in South Africa:
- Registered company: 2008/014410/07
- Licenses held with:
- Mpumalanga Economic Regulator (#9‑2‑1‑09789)
- North West Gambling Board
Security is ensured with:
- 256-bit SSL encryption for data protection
- Compliance with Independent Regulatory and Standards Authorities
- Integration with Sun International’s responsible gambling framework (e.g. self-exclusion and deposit limits monitored by National Gambling Board regulations)
AML policy
SunBet adheres to South Africa’s Anti-Money Laundering laws, requiring:
- Verification of personal and financial information (FICA)
- Monitoring of deposit/withdrawal patterns for suspicious activity
- Reporting any high-risk or irregular transactions to the Financial Intelligence Centre
- Cooperation with law enforcement agencies in SARB and Gambling Board investigations
KYC policy
SunBet ensures safe and compliant user verification:
- Requires ID/passport and proof of address (FICA) prior to first withdrawal
- Tiered verification based on activity; smaller withdrawals may require minimal documentation, while larger ones require full KYC
- Users can upload documents via the website or app; failure to verify leads to restricted access until completed
Customer Support
SunBet provides a responsive and professional customer support system, available through multiple channels. The support team is trained to assist with account issues, deposits and withdrawals, FICA verification, and responsible gambling.
Support Channels:
| Method | Availability | Contact Info / Access |
| Live Chat | 24/7 | Accessible directly on sunbet.co.za |
| Email Support | Response in 24–48 hrs | [email protected] |
| WhatsApp Support | Business hours | +27 (10) 023 1520 (Also used for FICA support) |
| Social Media | Business hours | Instagram, Facebook (@sunbetSA) |
Additional information
- FICA Upload Portal: SunBet offers a secure and easy-to-use FICA document upload tool via its website and mobile app.
- Sun MVG Loyalty: Users can link their online play to Sun International’s MVG program for land-based casino rewards.
- Responsible Gambling Tools: Includes deposit limits, self-exclusion, and direct access to the South African Responsible Gambling Foundation.
- Mobile App: Fully functional native apps for Android and iOS are available and optimized for sports betting, slots, and fast games.
FAQ
-
Is SunBet legal in South Africa?
Yes. SunBet is fully licensed and regulated by multiple provincial gambling boards in South Africa.
-
What is the minimum deposit at SunBet?
The minimum deposit is R10 across all supported methods (cards, EFT, vouchers).
-
How long do withdrawals take?
EFT withdrawals are processed on the next business day. CashSend withdrawals are instant up to R3,000.
-
Can I use SunBet on my phone?
Yes. SunBet offers a responsive mobile website and downloadable apps for both Android and iOS.
-
Do I need to complete FICA to withdraw funds?
Yes. You must upload a valid ID and proof of address to withdraw, in line with South African law.